Managing Digital Content for a Legacy Financial Services Company
While I am not authorized to disclose the design and copy work I completed for Charles Schwab, I can provide a general breakdown of my work:
Managed the creation, design, and delivery of training and website content to fulfill product adoption and communication needs.
Developed and designed 10+ official training decks ranging from two to 70 slides each.
Improved product’s SharePoint site UX design and copy, increasing average page viewers by ~1,000%.
Counseled product and communication teams in marketing and design strategies.
Audited ~500 existing training articles and learning paths for accuracy and re-publishing.